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Post: Co-op Records £206m Revenue Loss Following Cyber-Attack - Against Invaders - Notícias de CyberSecurity para humanos.
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<p>The Co-op has revealed that it has lost approximately £206m ($277m) in revenue as a direct result of the “malicious” cyber-attack it experienced earlier this year.</p>
<p>The UK retailer provided insights into the financial fallout from the <a href="https://www.infosecurity-magazine.com/news/uks-ncsc-security-tips-coop-data/" target="_blank">April incident</a> in its H1 2025 financial report.</p>
<p>The lost revenue was a direct consequence of the Co-op temporarily shutting down a number of systems to contain the threat.</p>
<p>Overall, the company’s losses for the six-month period ending July 5, 2025, totalled £80m ($107m) as a result of the cyber-incident. The impact on sales from the attack is expected to continue in H2 2025.</p>
<p>No details have been provided on remediation costs, although a non-underlying one-off cost of £20m ($27m) was registered. It is not known whether this cost is related to the cyber-incident.</p>
<p>Co-op chief executive, Shirine Khoury-Haq, praised the retailer’s resiliency keeping essential services running during the incident, such as funerals and prioritizing food stocks to rural ‘lifeline’ stores.</p>
<p>She also noted that the incident highlighted areas the company needed to focus on, especially in the food business.</p>
<p>“We’ve already started on this journey, refining our member and customer proposition, making structural changes to our business, and setting our Co-op up for long-term success.”</p>
<p>Following the cyber-attack, Co-op launched a <a href="https://www.infosecurity-magazine.com/news/coop-divert-young-hackers-cyber/" target="_blank">partnership with The Hacking Games</a> to tackle youth disenfranchisement, which Khoury-Haq commented was “the root of many cyber threats.”</p>
<h2><strong>Ongoing Impact of Scattered Spider Attacks </strong></h2>
<p>The cyber-attack on the Co-op has been linked to the Scattered Spider group, a collective of English-speaking hackers affiliated to The Com online criminal outfit.</p>
<p>The incident occurred at a similar time to attacks on other high-profile UK retail brands Marks & Spencer (M&S) and Harrods, with authorities believing that <a href="https://www.infosecurity-magazine.com/news/ms-coop-hacks-single-event/" target="_blank">all three are linked</a>.</p>
<p>In July, UK law enforcement <a href="https://www.infosecurity-magazine.com/news/four-arrested-uk-retail-attacks/" target="_blank">arrested four individuals</a>, three of whom were teenagers, on suspicion of offenses relating to the three attacks.</p>
<p><a href="https://www.infosecurity-magazine.com/news/update-defenses-scattered-spider/" target="_blank"><em>Read now: Organizations Must Update Defenses to Scattered Spider Tactics, Experts Urge</em></a></p>
<p>M&S has also reported a substantial financial impact from the cyber-attack it faced, <a href="https://www.infosecurity-magazine.com/news/ms-300million-cyber-costs/" target="_blank">estimating total losses</a> of £300m ($403M).</p>
<p>In July, executives from M&S and the Co-op <a href="https://www.infosecurity-magazine.com/news/ms-chairman-declines-ransom-payment/" target="_blank">gave evidence</a> to a Parliamentary committee about the incidents.</p>
<p>M&S chairman, Archie Norman, confirmed the attack on the retailer’s systems was ransomware-related, but declined to say whether a payment was made to the threat actors.</p>
<p>Dominic Kendal-Ward, group secretary and general counsel at the Co-op, told the committee that the attackers were able to <a href="https://www.infosecurity-magazine.com/news/co-op-confirms-hack-small-impact/" target="_blank">access member information</a> during the time they were in the system, but this was limited to names, addresses and dates of birth.</p>
<p><em>Image credit:Sean Aidan Calderbank / Shutterstock.com</em></p>
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