Microsoft: a execução de vários aplicativos do Office causa problemas no Copilot

Microsoft: a execução de vários aplicativos do Office causa problemas no Copilot

A Microsoft está investigando um bug que causa problemas no Copilot quando vários aplicativos do Office estão sendo executados simultaneamente no mesmo sistema.

De acordo com um documento de suporte publicado na sexta-feira, esse bug afeta os clientes do Microsoft 365 que iniciam o Excel, Word, PowerPoint, OneNote, Publisher e Access no mesmo sistema.

O problema é disparado quando um aplicativo do Office, como o Excel, já iniciou uma instância do WebView2, enquanto outro aplicativo, como o Word, tenta iniciar uma segunda instância.

No entanto, se o primeiro aplicativo for fechado, o painel Copilot no segundo aplicativo será aberto sem problemas.

“Vários clientes relataram problemas com os recursos do Office que dependem do WebView2, principalmente o Copilot, o Share e o Room Finder”, Microsoft ele disse.

“O sintoma mais impactante é a falha do painel do Copilot em iniciar quando vários aplicativos do Office são abertos simultaneamente.”

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